Travel Information

Key Travel Facts
  1. 1 Spanish and English are the official languages. Most Puerto Ricans speak English.
  2. 2 The United States dollar is the official currency.
  3. 3 United States Citizens don’t need a passport to enter the island.

International Travelers

If you’ll be visiting from another country other than the United States, a visa is required to enter the island. These requirements are standard and are the same as for entering the United States (http://travel.state.gov/). The purpose and extent of your visit will determine which visa to apply for. If you are just coming in as a tourist, the standard 90-day non-immigrant visa will be your key to paradise. If you are lucky enough to be coming here as a student or as a temporary worker, specialized visas apply.

Travelers with Special Needs

Having a disability should neither prevent nor limit anyone from enjoying his or her stay in Puerto Rico. As part of the Americans with Disabilities Act, hotels, airports and public transportation systems must be equipped with disabled-friendly equipment. As a quick tip, always remember to call the hotel, restaurants and places to visit to make sure they are disabled-friendly. So leave your worries back home and get ready to relax and enjoy your time off.

Medical Equipment Services

  1. Care Vacations

    Email (787) 761-8870


Translator/Interpreter Services

  1. Sign Language Interpreters, Inc.

    Website (787) 751-1797

Puerto Rico International and Regional Airports

  1. Rafael Hernández International Airport

    Porta del Sol has its largest airport in the town of Aguadilla, which direct flights to many cities in the United States. If you’d like to travel directly to the west coast, look for the BQN airport code.

    Aguadilla

    Website (787) 891-2226
  2. Luis Muñoz Marín International Airport

    Named after Puerto Rico’s first democratically elected governor, San Juan’s main airport is one of the main hubs in Latin America and the Caribbean. Home to more than a dozen airlines, many flights are available to the United States, South America, and the Caribbean.

    Carolina

    Website (787) 253-2329
  3. José Aponte de la Torre Airport

    Ceiba

  4. Benjamín Rivera Noriega Airport

    Culebra

  5. Mercedita International Airport

    Ponce

  6. Fernando Ribas Dominicci Airport

    Isla Grande

  7. Antonio Rivera Rodríguez Airport

    Vieques

Nonstop Flights by Region

United States
  • Puerto Rico has daily nonstop flights to main cities in the United States. Airlines currently operate over 588 flights to the continental United States on a weekly basis.
  • There are nonstop flights available to: Miami, Fort Lauderdale, Tampa, Jacksonville, West Palm Beach, Orlando, Charlotte, Philadelphia, Hartford, Washington D.C., Baltimore, Newark, New York (JFK), Boston, Chicago (ORD), Houston, Dallas, Atlanta, Detroit, and Minneapolis.
  • Airlines that fly to and from Puerto Rico to USA are: Airtran, American Airlines, Delta, JetBlue, Southwest, United, and US Airways.
Caribbean
  • San Juan is the leading gateway to the Eastern Caribbean. Several airlines operate over 100 daily flights to over 20 destinations in the Caribbean.
  • Airlines that fly to and from San Juan to the Caribbean are: Cape Air, JetBlue, Seaborne, LIAT, Viques Airlink, Tradewind Aviation, and Air Flamenco.
Latin America
  • There are 28 flights to Latin America: 18 flights to Panama City, 3 flights to Bogotá, and 7 flights to Caracas.
Canada
  • There are 4 weekly flights provided by Air Canada and WestJet.
Europe
  • There is one weekly flight to Frankfurt, Germany operated by Condor Airlines.

Every corner of Puerto Rico and its surrounding islands are accessible, no matter how hidden or far away they may seem to be. Where you are going is the key factor in determining which mode of transportation will better suit your needs. In typical tourist areas such as Old San Juan, Condado, Miramar and Isla Verde walking, taxis, and the public transportation system are more than enough to get you around. But if your plans take you outside the Metro Area limits, renting a car or a chartering a bus might be your best option.

Car Rentals

Renting a car is fairly easy and the most convenient way to explore Puerto Rico's unlimited beauty. Most of the well-known car rental companies can be found at the Luis Muñoz Marín Airport and in and around the larger cities. Local companies offer competitive prices and great service. Contact our Information Centers for details about available car rental companies.

  1. Luis Muñoz Marín International Airport

    (787) 791-1014
  2. Rafael Hernández International Airport

    (787) 890-3090
  3. Porta Caribe Regional Office

    (787) 290-2911
  4. Culebra Regional Office

    Culebra

    (787) 742-1033
  5. Vieques Regional Office

    Vieques

    (787) 741-0800


Taxis

Taxis are a good and fairly inexpensive way of getting around Puerto Rico. You can either wave one down on the street or call one by phone and they’ll take you anywhere in Puerto Rico. Some taxis have fixed rates and some are metered, it all depends where you're going.

View rates for the different zones.

Authorized Tourist Transportation

Puerto Rico has so many attractions to explore! There are many transportation alternatives for you to experience every one of them. At the Puerto Rico Tourism Company, we want to ensure that your transportation experience is safe, consistent and with the highest standards of quality.

Authorized Tourist Taxis are available throughout the San Juan Metro Area tourist zone. These taxis, authorized limousines, and authorized excursion vehicles are the exclusive authorized transportation providers for passengers requesting service for pickup in the following specific locations:

a) Luis Muñoz Marín International Airport in Isla Verde
b) Old San Juan and Panamerican Cruise Terminal Taxi stands
c) San Juan Metro Area hotels with an established taxi stand.

Outside of these specific areas, there is a variety of transportation alternatives (including tourist taxis) to meet your transportation needs.

At the Puerto Rico Tourism Company, we want to ensure you have a 5-star experience while exploring our Island. If you have any questions or comments regarding authorized tourist transportation, please contact us at 787-721-2400 ext. 4503, 4212, or 4206.

Tren Urbano

Our Tren Urbano, or “urban train,” is an efficient way to move around certain parts of the Metro area or to just tour some of the urban areas. The Tren Urbano operates from 5:30am to 11:30pm daily and is 75¢ for a one-way ticket. It’s part of a public transportation system that works together with the public bus system and covers most of the Metro area.

AMA

The Metropolitan Bus Authority, or AMA, is Puerto Rico’s public bus transportation system. If you’re not in a hurry, the AMA is a cheap way to get around the Metro Area. Each ride goes for 75¢ and drivers don’t provide change. Bus routes are identified with a letter followed by a number and most service routes stop at 10:00pm.

Ferries

There are two ferry stations in Puerto Rico, the Acuaexpreso in Old San Juan and the Fajardo Station. Acuaexpreso is located in Pier 2 and for 50¢ it takes you to Cataño, where a short taxicab ride will get you to the Bacardi Distillery Tour. The Fajardo Station is used for travel between the mainland and the islands of Culebra and Vieques. One-way tickets are $2 for Vieques and $2.25 for Culebra but capacity is limited and so are the departure times.

When entering Puerto Rico as a passenger aboard a cruise ship, the rules for U.S. citizens vary slightly. If your cruise begins and ends in the same U.S. port and traveled to destinations in Mexico, Canada, the Caribbean, the Bahamas or Bermuda, re-entry into U.S. soil can be done with proof of citizenship other than a passport or passport card. Admissible proof of citizenship other than your passport includes your original birth certificate, or a certified copy and a government-issued photo identification card. On the other hand, if your cruise begins in one U.S. port and ends in another, you are required to have a valid passport. For non-U.S. citizens, a machine-readable passport is required for entry into the U.S. soil.

A word of advice to U.S. cruise travelers: whether you need your passport or not, it is recommended you bring it. An emergency, a missed departure from a port of call or any other unexpected trip-ending event would require the use of a passport. Just remember to keep it in a safe place while you enjoy your time at Puerto Rico.

Puerto Rico Cruise Ports

Port of San Juan

The Port of San Juan is the busiest ocean terminal in the Caribbean, and the second largest cruise port in the Western Hemisphere. Close to 500 cruise ships on 14 cruise lines bring more than one million passengers to Puerto Rico each year through this modern port.

Port of the Americas (Ponce)

From its historic fire station to the renowned Museo de Arte de Ponce, the city of Ponce offers a unique taste of Puerto Rican culture that will be sure to enthrall cruise passengers spending some time on land.

Port of Mayagüez

Mayagüez Port has it all, with the largest selection of tours for any cruise vacation, with beautiful beaches for surfing, snorkeling, diving, or just relaxing and overlooking the calm blue waters surrounding the area.

Cruise Lines

Puerto Rico is the cruise capital of the Caribbean, with the Port of San Juan among the top ten largest ports in the Western Hemisphere. Every year, 1.4 million passengers arrive at Puerto Rico’s shores for some exhilarating adventures and a night out on the town.

There are currently 16 cruise lines that visit the Port of San Juan.

  1. AIDA Cruises

  2. Azamara Cruises

  3. Carnival Cruise Lines

  4. Celebrity Cruise Lines

  5. ClubMed

  6. Holland America

  7. MSC Cruises

  8. Norwegian Cruise Line

  9. Oceania Cruise Line

  10. Princess Cruises

  11. Regent Seven Seas

  12. Royal Caribbean

  13. Seabourn Cruise Line

  14. Seadream Yacht Club

  15. Silver Seas Cruise Line

What to Pack

Sunscreen

Year-round sun and hot weather can really do a number on your skin, especially if you’re not used to the heat. Use it, even if you don’t plan to visit the beach.

Bathing suit

With so many beautiful beaches to choose from, you don’t want to miss out on the fun just because you forgot your suit (and none of our public beaches are clothing-optional).

Light clothes

After a day of sightseeing in Old San Juan or Ponce, you’ll be glad you decided to bring those white cotton shirts.

Comfortable shoes

Comfortable shoes mean happy feet. And happy feet equals great vacation.

Bug repellent

Protect yourself from unpleasant mosquito and no-see-um insect bites, especially if you plan on visiting the El Yunque rainforest or doing outdoor activities.

Rain gear

Bring an umbrella or poncho to keep you dry. Tropical climate is very unpredictable and it can start raining out of the blue.

Hat

Protect your most precious body part from the sun's rays. It also keeps you cooler.

Dress clothes

Even though the overall dress code is casual 24/7, some nightclubs, bars, restaurants and shows require more formal attire.

Useful Numbers

  • Emergency Services 911
  • Police Department (787) 726-7020
  • Fire Department (787) 725-3444
  • Medical emergency line (787) 754-2550
  • Ashford Presbyterian Community Hospital (787) 721-2160
  • Tourist information (787) 722-1709

Zika transmission in Puerto Rico has substantially decreased, and in June 2017, the Puerto Rico Department of Health declared that the 2016 Zika epidemic on the island was over. This means that Zika no longer represents a risk for most travelers, and the chances of being affected are minimal.

With its beautiful weather, laid-back culture and wide range of culinary experiences, Puerto Rico is the perfect place for your dream vacation. Follow these two key travel recommendations to make your visit to our Caribbean paradise a safe and memorable experience!

  1. Stay Up-to-Date On the Latest Guidance

    The key to stress-free travel is preparation...no matter what the destination. The best thing to do is follow the CDC guidelines for travel to Puerto Rico. These guidelines are the same as those for other areas of the U.S. where there have are documented cases of Zika.

    If you have questions while in Puerto Rico, you can always ask the staff at your hotel and or at other popular tourist destinations. Public health experts and the tourism community are working together to ensure residents and visitors alike are well informed of Zika developments and about ways to protect themselves.

    For pregnant women and those planning on having children soon: The CDC and the WHO have advised pregnant women and couples planning on having children to avoid travel to areas with local Zika transmission. This includes many Caribbean islands, such as Puerto Rico, and parts of central and southern America. Additional information for pregnant women and those planning on having children can be found on the CDC’s website.

  2. Prepare Properly to Ensure a Stress-Free Vacation

    Puerto Rico, like many Caribbean islands, has an active mosquito population year-round, so mosquito protection is already a must for travelers any time of year. Zika is primarily transmitted to people through the bite of an infected Aedes species mosquito. These are the same mosquitoes that spread dengue and chikungunya viruses.

    To prevent bites, travelers should use insect repellent and wearing clothing that covers their arms and legs. Remember to pack your checked bag with repellant containing at least 20% DEET, picaridin, para-menthane-diol, oil of lemon eucalyptus, or IR3535, which have been evaluated by the EPA for effectiveness. Remember, when applying sunscreen apply sunscreen first and insect repellent second. The CDC also provides detailed information on bug bite prevention for travelers.


Puerto Rico is Committed to Zika Virus Prevention

Puerto Rico is actively working to protect all visitors and residents.

While Zika has only affected a small percentage of people in Puerto Rico – less than one half of one percent of our population – it is critical that we remain vigilant to keep numbers down. Puerto Rico is committed to supporting those who have been affected and to ensuring that travelers to the island have a stress-free experience.

  • The Puerto Rico Department of Health and the CDC have been collaborating to control Zika in Puerto Rico. In coordination with the CDC, the Department of Health has put in place a comprehensive program focused on preparation, prevention, precaution and surveillance.
  • Health services and medical professionals on the island are prepared to handle any suspected or confirmed cases of Zika. This includes providing the best support possible to all pregnant women in Puerto Rico and their babies.
  • Puerto Rico’s strong surveillance system will allow us to continue to monitor the number of Zika virus cases, and be ready to rapidly respond to any changing situation.
  • The Puerto Rico Tourism Company is working closely with local hotel partners to provide education about mosquito population control and supply them with preventive tips for visitors to help guests stay safe and stress free.
  • Hotels and other popular tourist destinations are actively spraying to eradicate mosquito populations and drastically reduce the likelihood of travelers contracting the Zika virus while traveling abroad.

For the latest information, please use these links to read up on the latest guidance from the CDC and WHO:

Helpful Contact Information


Emergency 911
  1. State Police Headquarters

    787-343-2020
  2. State Fire Department

    787-726-2377
  3. Puerto Rico State Department

    787-722-2121
    estado.pr.gov
  4. Coast Guard

    787-729-6800
    www.uscg.mil
  5. Puerto Rico Emergency Management Agency (A.E.M.E.A.D)

    787–724-0124
    787–999-0103

Puerto Rico Tourism Company
  1. Headquarters

    787-721-2400
    www.seepuertorico.com

Puerto Rico Tourism Information Centers
  1. Luis Muñoz Marín Airport

    787-791-1014
  2. Old San Juan

    787-722-1709
  3. Porta del Sol - West (Aguadilla)

    787-890-3090
  4. Porta Caribe - South (Ponce)

    787-721-2400 ext. 5000/5002/5003/5006/5007
  5. Vieques

    787-741-2300 / 787-741-0800
  6. Culebra

    787-742-1033
  7. Puerto Rico Tourism Emergency Coordinator

    787-721-2400 ext. 3405 Madeline Santiago
  8. National Weather Service

    787-253-4586
    www.srh.noaa.gov

Other Helpful Resources
  1. Caribbean Regional Association (CARICOOS)

    www.caricoos.org
    CARICOOS provides information on sea conditions utilizing data from a buoy network deployed in areas around the island.
  2. US Geological Service

    pr.water.usgs.gov
    The USGS provides real time access to weather conditions related to rivers and potential flash floods.
  • No Passport
  • Over 400 weekly flights from U.S. Cities

    flights
  • BOOK YOUR VACATION TODAY